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Showing posts from November, 2024

Automated SMS Workflows: How SMS APIs Can Improve Business Efficiency

There are plenty of communication channels these days. However, service providers must figure out the genuine presence of the most suitable channel to increase customer base bandwidth. A few are accountable for responsive and personal service to their customers. If you have to cover a non-brand audience, SMS is the most effective way to reach valuable clients. The SMS automation service is never overlooked as SMS is the most effective channel for reaching the maximum audience. These SMS have a 98% open rate and 45% response rate. Unlike other messaging technologies, all these messages come into the user’s consideration within 3 minutes. The SMs workflow means the average response time to read your text message is 90 minutes. Furthermore, you can see the subtle difference in the open rate of mail and Bulk SMS . By the way, Sinch ensures an open rate of more than 21 percent. Such statements are compelling reasons to use automated SMS workflows in your business operations and other w...